NAMI HelpLine

If you, a family member or friend is experiencing symptoms of PTSD, there is help. NAMI is here to provide you with support and information about community resources for you and your family.

Find education programs and support groups at your local NAMI. If you have any questions about PTSD or want help finding support and resources, the NAMI HelpLine is available Monday through Friday, 10 a.m. – 10 p.m. ET. Call 800-950-6264, text “NAMI” to 62640, or email at helpline@nami.org.

In a crisis, call or text 988 (24/7) to reach the 988 Suicide & Crisis Lifeline. 988 also operates a Veterans Crisis Line: to call, dial 988 and press 1. You can also text 838255 or chat online.

Helping Yourself

Engaging in self-care while experiencing symptoms of PTSD can improve general wellbeing and help provide relief from symptoms. Exercise, healthy eating, and connecting with nature can all be helpful as part of an overall approach. Here are some additional suggestions:

  • Practice mindfulness. Techniques that use the senses to guide yourself back to the present are useful when you’re experiencing a flashback, feeling “outside of your body,” or recalling memories that are so painful they cause physical distress. Mindfulness can include things like focusing on breathing slowly and deeply, touching a piece of fabric or smelling something with a strong or soothing scent. Taking a course in mindfulness-based stress reduction (MBSR) is one way to learn how to incorporate mindfulness into your life.
  • Connect with others. Find emotional support from others living with PTSD. It’s helpful to share your thoughts, fears and questions with other people who have the same condition or similar experiences. Search for online message boards, virtual support groups, or in-person groups in your community. NAMI offers several resources, including the NAMI Peer-to-Peer educational program and NAMI Connection recovery support group, which are both led by and for people with mental health conditions.
  • Avoid recreational drugs and alcohol. These substances can disturb emotional balance and interact with prescribed medications.

Learn more about managing your mental health and finding support while living with mental illness.

Helping A Family Member Or Friend

As with any mental illness, encouragement and support of friends and family is very important. This is especially true for people who have experienced trauma. Learn about PTSD and trauma, offer to listen when a friend or family member wants to talk, and suggest activities to do together that you both enjoy. The National Center for PTSD has more information about supporting a loved one with PTSD.

Resources

NAMI’s Homefront Mental Health Resources page includes information on mental health and trauma, PTSD, stress responses, and effective self-care. Active duty, Veteran and military family members may find the content and personal testimonials especially helpful. Learn more about NAMI Homefront and Veteran mental health.

For teachers and other professionals who work directly with youth who may be exposed to trauma, NAMI’s TraumaInsight is a free, self-paced course helping enhance trauma awareness.

Additional resources:

  • Take the PTSD e-learning module now available
  • View the NAMI HelpLine Resource Directory, which provides links to a variety of mental health resources, including for PTSD and trauma
  • For advice from professionals, advocates, and other NAMI experts related to trauma and PTSD and other mental health topics, view past recordings of NAMI’s Ask the Expert series
  • Visit the National Center for PTSD website for more information and resources
  • Read this PTSD Help Guide, which offers a number of excellent tips for helping your loved one and yourself cope with the symptoms of PTSD

Related NAMI Blog Posts

Reviewed and updated May 2025

NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “NAMI” to 62640, or email. In a crisis, call or text 988 (24/7).