NAMI HelpLine

NAMI Family Caregiver HelpLine

Available Monday Through Friday, 10:00 AM – 10:00 PM ET
 
You Are Not Alone. We are here to help.
 
The NAMI Family Caregiver HelpLine is a free, confidential service providing caregiver-led support, tools and strategies, trusted guidance, and connection at every stage of the caregiving journey.
 
Whenever caregiving for a loved one with mental illness feels overwhelming, a simple call, text, email, or letter to the NAMI Family Caregiver HelpLine will connect you to a community of support grounded in lived experience.
 
Connect with a trained Family Caregiver HelpLine Specialist today.

Call

1-800-950-NAMI (6264) Press “4” to connect with a skilled Family Caregiver HelpLine Specialist

Text

Text Family to 62640

Mail

NAMI HelpLine
4301 Wilson Boulevard, Suite 300
Arlington, VA 22203

NAMI Family Caregiver Programs


NAMI Family-to-Family

A free, 8-session educational program for family, significant others and friends of people with mental health conditions. It is a designated evidence-based program. Also available in Spanish, De Familia a Familia de NAMI.

Learn More

NAMI Family Support Group

A free, confidential peer-led support group for any adult with a loved one who has experienced symptoms of a mental health condition. Gain insight from the challenges and successes of others facing similar experiences. Also available in Spanish, Grupo de Apoyo para Familiares de NAMI.

Learn More

NAMI Homefront

A free, six session program designed for families, caregivers, and friends of military service members and veterans with mental health conditions.

Learn More

Resources for Families


NAMI HelpLine Knowledge Center

Search for answers to the most common caregiving questions we receive.

Find Your Answers


Crisis Guide

Take steps now to prepare for a crisis. This guide provides important, potentially life-saving information for family members supporting a loved one in crisis.

Read the Guide


Circle of Care Guidebook

A guide for unpaid friends, family, and neighbors who care for someone with a mental health condition. Fact sheets include finding the right provider, communicating with health professionals, getting an accurate diagnosis, discharge planning, health insurance, community services, dealing with the criminal justice system, planning for the future, confidentiality and family involvement, and taking care of yourself.

Read the Guide

You Are Not Alone: The NAMI Guide to Navigating Mental Health


This book has stories from over 130 people who have been there — including people with mental illness and caregivers — and understand how challenging it can be to find the help you need, when you need it. The book covers how to get help, pathways to recovery, the intersection of culture and mental health, and many more important topics to guide any person’s mental health journey. But the stories are what make this book different from your typical mental health guide.

Get Your Copy

Volunteer With Us


Ready to help caregivers support their loved ones on their mental health journey? Learn how to become a Family Caregiver HelpLine Specialist.

Learn More

NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “NAMI” to 62640, or email. In a crisis, call or text 988 (24/7).