NAMI HelpLine

Most say police shouldn’t be primary responders for mental health crises: NAMI poll.

Posted on November 17, 2021

A wide majority of Americans say mental health professionals, rather than law enforcement, should be the primary first responders to mental health crises, a poll released Monday found. Nearly 80% of respondents said mental health professionals, not police, should respond to mental health and suicide situations. NAMI CEO Daniel Gillison Jr. said “lives will be saved” if the country shifts to prioritize professional response to these crises. “This survey shows that we have an opportunity, and broad desire, to provide better mental health crisis care and reduce our dependence on law enforcement to respond to mental health crises,” he said in a statement. Hannah Wesolowski, NAMI’s interim director of government relations, policy and advocacy, said the development of the 988 crisis line presents an “unprecedented opportunity” to improve access to mental health services in emergencies. “It's really on all of us, the public policy makers, to act to make sure that when somebody calls for help, there's actually care available on the other end of the line, and we're not just providing an easier number to access a law enforcement response," she said.

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