Do you have a caring heart? Do you have a passion for helping others and making a meaningful difference? Volunteers on the NAMI HelpLine become a vital part of a person’s mental health journey.
The NAMI HelpLine is powered by people who know what it’s like to need help with mental health challenges – whether as an individual, a friend, or family caregiver.
Volunteers and interns serving on the NAMI HelpLine are well-trained, equipped with tools, and supported by NAMI HelpLine Staff. Through your training and service, you will develop a deeper understanding of mental health conditions, recovery strategies, and ways to navigate life challenges.
Serving from home and using your computer, you will answer calls, texts, and chats from people reaching out for help and you will provide them with mental health information, resources, and emotional support.
Help people impacted by mental illness move from hopeless to hopeful. Apply to be a NAMI HelpLine Specialist today!
Young adults who apply may be interested in serving on the Teen & Young Adult HelpLine.
Bilingual English and Spanish speakers who apply may be interested in serving on la Línea de Ayuda de NAMI.
“No matter the connection, simply listening to people had a dramatic effect on their lives. This service is meaningful!”
“I enjoyed helping people and knowing I was making a difference. The entire NAMI team was a pleasure to work with – very positive and supportive.”
“The [HelpLine Specialist] I talked to was amazing. They made my day better.”
“I am so very grateful there was a human being available to hear me and stand by and be supportive. 1,000 thanks.”
“I spoke to a [HelpLine Specialist] today who actually listened to my need as a parent trying to get the right resources to help my family member and actually gave me hope that there may be a light at the end of the tunnel.””
NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “NAMI” to 62640, or email. In a crisis, call or text 988 (24/7).
